Quotes are a big part of maintenance; sometimes there are things which can be made safe with a temporary fix but need to be addressed to prevent future issues.
We understand that receiving quotes and understanding the detail behind them can be a pain for our customers especially when there are a number of sites to think about. It is also important to understand what is included in the price and for you to understand the cost vs value. This is why we have spent significant time and resource on our quotation system and process.
What have we done?
Our internal system has been developed to solve all our customers’ issues with quotes. Our target quote turnaround is 7 days and we are regularly exceeding this with 87% of quotes being issued in 5 days or less. All quotes are now sent with photographs as standard. All photographs of the site are attached to the quotation which allows those not on site to see the issues and understand the description of the works required.
Please send any quote requests to firstname.lastname@example.org and we will be happy to arrange a free of charge site survey if necessary – Please note a schedule of dilapidation survey carries a £250 surcharge which is deducted from the final invoice for works if we are successful.