Our helpdesk, or Operations Centre as we call it, is operational 24 hours per day and is staffed by our own experienced personnel. The Operations Centre is responsible for cradle to grave management of every job we undertake.

Making Full use of our Operations Centre

We also provide a complete maintenance helpdesk service for some of our clients. This service means that rather than a client's helpdesk talking to ours and vice versa, we can actually provide this service for you.

This provides several advantages:

• Reduced overhead for our clients
• Clients can focus on their core business
• No more staffing and employment issues
• An experienced team whom understand technical terminology
• A team of directly employed tradesmen at our disposal
• A network of approved sub-contractor partners that can be integrated with those currently employed by the client